Hospitality
Welcome global guests with confidence. Our Business English training for hospitality professionals enhances your ability to provide exceptional customer service, manage guest interactions, and excel in hotel and restaurant operations.
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Hospitality
![Dynamic Business English Phrases](/catalogue/img/dynamic_business_english_phrases_250x210.jpg)
Dynamic Business English Phrases
Dynamic Business English Phrases is a language lesson designed to enhance your fluency and confidence in using dynamic and impactful phrases in various business contexts.
![Craft Effective Business Emails](/catalogue/img/craft_effective_business_emails_250x210.jpg)
Craft Effective Business Emails
Learn the art of composing impactful and professional emails for business communication. Focus on structuring, tone, and language to convey your message effectively.
![Abbreviations in Business English](/catalogue/img/abbreviations_in_business_english_250x210.jpg)
Abbreviations in Business English
Understand common abbreviations used in the business context, enhancing your ability to read and write concise messages and documents.
![Essential Expressions for Success](/catalogue/img/essential_expressions_for_success_250x210.jpg)
Essential Expressions for Success
Master key phrases and expressions that can help you sound confident and competent in various business situations, from meetings to presentations.
![Roleplay 1: Business](/catalogue/img/roleplay_1_business_250x210.jpg)
Roleplay 1: Business
Engage in roleplay scenarios to practice real-life business interactions, improving your conversational skills and adapting to different professional contexts.
![Exercise 1](/catalogue/img/exercise_1_250x210.jpg)
Exercise 1
In these exercises, we'll dive into dynamic business phrases, effective emails, shorthand in business English, essential success expressions, and role-playing for real-world scenarios, all designed to enhance your business English skills.
![Unleash BPO Insights](/catalogue/img/unleash_bpo_insights_250x210.jpg)
Unleash BPO Insights
Explore the world of Business Process Outsourcing (BPO) by discussing trends, challenges, and opportunities, using relevant vocabulary and industry jargon.
![Tech Conversations in English](/catalogue/img/tech_conversations_in_english_250x210.jpg)
Tech Conversations in English
Build your vocabulary for discussing technology topics in English, making it easier to engage in conversations about IT, software, and innovation.
![Franchise Success Strategies](/catalogue/img/franchise_success_strategies_250x210.jpg)
Franchise Success Strategies
Dive into the strategies that contribute to the success of franchise businesses. Learn the specific language associated with franchising and business expansion.
![Evolution of Business Success](/catalogue/img/evolution_of_business_success_250x210.jpg)
Evolution of Business Success
Trace the historical development of business success strategies, learning about different eras and methodologies that have shaped modern business practices.
![Roleplay 2: Business](/catalogue/img/roleplay_2_business_250x210.jpg)
Roleplay 2: Business
Continue to refine your roleplaying skills in more complex business scenarios, focusing on negotiation, conflict resolution, and collaboration.
![Exercise 2](/catalogue/img/exercise_2_250x210.jpg)
Exercise 2
Discover BPO insights, join tech talks, learn franchise success, follow business evolution, and engage in Roleplay 2: Business Scenarios for a complete learning experience.
![Ace Job Hunting](/catalogue/img/ace_job_hunting_250x210.jpg)
Ace Job Hunting
Equip yourself with the language and tactics needed for a successful job search, including writing compelling resumes, cover letters, and performing well in interviews.
![Quality Delivery Empowerment](/catalogue/img/quality_delivery_empowerment_250x210.jpg)
Quality Delivery Empowerment
Learn to communicate effectively during product or service deliveries, ensuring customer satisfaction through clear and professional communication.
![Thrive in Remote Work](/catalogue/img/thrive_in_remote_work_250x210.jpg)
Thrive in Remote Work
Discover how to excel while working remotely, covering topics like time management, virtual communication, and maintaining work-life balance.
![Boost Productivity Online](/catalogue/img/boost_productivity_online_250x210.jpg)
Boost Productivity Online
Explore tools and strategies for enhancing online productivity, and learn to articulate your ideas clearly during virtual meetings and collaborations.
![Roleplay 3: Business](/catalogue/img/roleplay_3_business_250x210.jpg)
Roleplay 3: Business
Engage in advanced roleplay scenarios that mirror complex workplace situations, refining your communication skills in intricate business contexts.
![Exercise 3](/catalogue/img/exercise_3_250x210.jpg)
Exercise 3
Excel in Job Hunting, Empower Quality Delivery, Succeed in Remote Work, Enhance Online Productivity, and Experience Roleplay 3: Business Scenarios.
![Thrive in Remote Work 2](/catalogue/img/thrive_in_remote_work_2_250x210.jpg)
Thrive in Remote Work 2
Further develop your skills for remote work by delving into advanced techniques for staying productive, motivated, and connected with your team.
![Excellence](/catalogue/img/excellence_at_the_office_250x210.jpg)
Excellence
Focus on excelling in a physical office environment, mastering workplace communication, collaboration, and professionalism.
![Navigating Business Etiquette](/catalogue/img/navigating_business_etiquette_250x210.jpg)
Navigating Business Etiquette
Understand the nuances of business etiquette, from email communication to in-person interactions, and learn to navigate different cultural expectations.
![Affirmative Action Insights](/catalogue/img/affirmative_action_insights_250x210.jpg)
Affirmative Action Insights
Discuss the concept of affirmative action in the workplace, using appropriate language to explore its history, impact, and significance
![Roleplay - A New Office](/catalogue/img/roleplay_a_new_office_250x210.jpg)
Roleplay - A New Office
Practice language skills in a scenario where you're joining a new office, learning how to introduce yourself, network, and establish rapport.
![Exercise 4](/catalogue/img/exercise_4_250x210.jpg)
Exercise 4
Master Remote Work Success, Achieve Excellence in Office, Navigate Business Etiquette, Gain Insights into Affirmative Action, and Step into a Roleplay – A Fresh Office Setting. Elevate your skills and confidence in the business world.
![Employer's Responsibility](/catalogue/img/employer_s_responsibility_250x210.jpg)
Employer's Responsibility
Explore the responsibilities employers have toward their employees, discussing topics like workplace safety, benefits, and employee rights.
![Fuel Workplace Motivation](/catalogue/img/fuel_workplace_motivation_250x210.jpg)
Fuel Workplace Motivation
Learn techniques for motivating yourself and your team, using language that fosters a positive and productive work environment.
![Networking Inside the Office](/catalogue/img/networking_inside_the_office_250x210.jpg)
Networking Inside the Office
Hone your networking skills within your workplace, discovering the value of building professional relationships with colleagues and superiors.
![Socializing at Work](/catalogue/img/socializing_at_work_250x210.jpg)
Socializing at Work
Develop your ability to engage in casual conversations and small talk at work, fostering camaraderie and a pleasant office atmosphere.
![Roleplay: Business Trip](/catalogue/img/roleplay_business_trip_250x210.jpg)
Roleplay: Business Trip
Practice communication skills relevant to business travel, including making travel arrangements, interacting with clients, and navigating new environments.
![Exercise 5](/catalogue/img/exercise_5_250x210.jpg)
Exercise 5
Understanding Employer's Role, Igniting Workplace Motivation, Navigating Office Networking, Fostering Work Socialization, and Roleplay: A Business Trip Scenario. Enhance your insights and capabilities in the corporate landscape
![Balancing Work and Life](/catalogue/img/balancing_work_and_life_250x210.jpg)
Balancing Work and Life
Discuss strategies for achieving a healthy work-life balance, exploring the language associated with managing time and priorities effectively.
![Exploring Work Conditions - Part 1](/catalogue/img/exploring_work_conditions_part_1_250x210.jpg)
Exploring Work Conditions - Part 1
Examine various aspects of work conditions such as benefits, policies, and office facilities, using appropriate vocabulary.
![Innovate Decision Making](/catalogue/img/innovate_decision_making_250x210.jpg)
Innovate Decision Making
Delve into methods for innovative and effective decision-making in a business context, using language that reflects critical thinking and analysis.
![Talking to Your Boss](/catalogue/img/talking_to_your_boss_250x210.jpg)
Talking to Your Boss
Learn to communicate confidently and professionally with your supervisor, discussing projects, concerns, and progress updates.
![Phone Etiquette Roleplay - Secretary and Client On The Phone](/catalogue/img/phone_etiquette_roleplay_secretary_and_client_on_the_phone_250x210.jpg)
Phone Etiquette Roleplay - Secretary and Client On The Phone
Practice proper telephone etiquette as a secretary, handling client calls with poise and professionalism.
![Exercise 6](/catalogue/img/exercise_6_250x210.jpg)
Exercise 6
Juggling Work-Life Balance, Uncovering Work Conditions (Part 1), Mastering Innovative Decision Making, Effective Communication with Your Boss, and Engaging in Phone Etiquette Roleplay – Secretary and Client Conversations. Elevate your skills for a...
![Exploring Work Conditions - Part 2](/catalogue/img/exploring_work_conditions_part_2_250x210.jpg)
Exploring Work Conditions - Part 2
Continue exploring work conditions, focusing on topics like remote work options, employee wellness programs, and workplace culture.
![Navigate Conflict](/catalogue/img/navigate_conflict_250x210.jpg)
Navigate Conflict
Develop skills to manage and resolve conflicts in the workplace, using language that promotes understanding and collaboration.
![Constructive Critique](/catalogue/img/constructive_critique_250x210.jpg)
Constructive Critique
Learn to provide and receive constructive criticism in a business setting, fostering growth and improvement through effective feedback.
![Master Decision Making](/catalogue/img/master_decision_making_250x210.jpg)
Master Decision Making
Refine your decision-making abilities by analyzing case studies and engaging in discussions that require thoughtful choices and justifications.
![Dynamic Office Roleplay - What's In Your Office](/catalogue/img/dynamic_office_roleplay_what_s_in_your_office_250x210.jpg)
Dynamic Office Roleplay - What's In Your Office
Engage in roleplay centered around describing items and features in your office, practicing descriptive language for various workplace objects.
![Exercise 7](/catalogue/img/exercise_7_250x210.jpg)
Exercise 7
Delving into Work Conditions (Part 2), Managing Conflict, Providing Constructive Critiques, Excelling in Decision Making, and Engaging in Dynamic Office Roleplay – Exploring Your Office Environment. Equip yourself with valuable skills for a successful...
![What is it? Introduction to Hospitality](/catalogue/img/what_is_it_introduction_to_hospitality_250x210.jpg)
What is it? Introduction to Hospitality
Embark on a Business English journey into the hospitality industry's history and its relevance to global tourism and service sectors.
![Food for thought: Healthy Food and beverages worldwide](/catalogue/img/food_for_thought_healthy_food_and_beverages_worldwide._250x210.jpg)
Food for thought: Healthy Food and beverages worldwide
Explore the realm of nutritious cuisine and beverages from a business perspective, and learn to discuss these topics fluently in English.
![Cultural Competence in Hospitality](/catalogue/img/cultural_competence_in_hospitality_250x210.jpg)
Cultural Competence in Hospitality
Elevate your Business English communication skills by understanding cultural nuances in the hospitality context, enhancing client interactions.
![Customer is King!](/catalogue/img/customer_is_king__250x210.jpg)
Customer is King!
Learn how to communicate the importance of guest satisfaction effectively in Business English, a fundamental concept in the hospitality industry.
![Crisis Management and Resilience in Hospitality](/catalogue/img/crisis_management_and_resilience_in_hospitality_250x210.jpg)
Crisis Management and Resilience in Hospitality
Develop your Business English vocabulary to handle crisis situations, ensuring smooth operations and maintaining customer confidence.
![Exercise 8 - Hospitality](/catalogue/img/exercice_8_hospitalitee_250x210.jpg)
Exercise 8 - Hospitality
Engage in an exercise covering the basics of Hospitality, global healthy food trends, cultural competence, customer-centric approaches, and crisis management within the industry.
![Hospitality and Tourism – The Link!](/catalogue/img/hospitality_and_tourism_the_link__250x210.jpg)
Hospitality and Tourism – The Link!
Enhance your Business English proficiency by exploring the symbiotic relationship between hospitality and tourism.
![Hospitality Laws and Regulations](/catalogue/img/hospitality_laws_and_regulations_250x210.jpg)
Hospitality Laws and Regulations
Strengthen your Business English language skills to discuss legal frameworks governing the hospitality industry, ensuring compliance and safety.
![Hospitality Sales Techniques](/catalogue/img/hospitality_sales_techniques_250x210.jpg)
Hospitality Sales Techniques
Master Business English vocabulary for sales and negotiation in the hospitality context, improving your ability to attract and retain customers.
![NICE STAY! Hotel facilities and guest services](/catalogue/img/nice_stay_hotel_facilities_and_guest_services._250x210.jpg)
NICE STAY! Hotel facilities and guest services
Refine your Business English terminology to describe hotel amenities and services, enhancing your hospitality vocabulary.
![Event Management](/catalogue/img/event_management_250x210.jpg)
Event Management
Develop your Business English communication for event planning and execution, catering to corporate and celebratory occasions.
![Exercise 9 - Hospitality](/catalogue/img/exercice_9_hospitalitee_250x210.jpg)
Exercise 9 - Hospitality
Immerse yourself in an exercise that uncovers the interplay between Hospitality and Tourism, navigates legal nuances, refines sales strategies, examines hotel comforts, and orchestrates event management intricacies.
![Hotel Operations](/catalogue/img/hotel_operations_250x210.jpg)
Hotel Operations
Expand your Business English vocabulary to cover hotel operations comprehensively, from front desk interactions to maintenance discussions.
![Hospitality and Management strategy](/catalogue/img/hospitality_and_management_strategy_250x210.jpg)
Hospitality and Management strategy
Strengthen your Business English skills in strategic management discussions, applied specifically within the hospitality sector.
![Hiring and Retaining staff in the Hospitality Industry](/catalogue/img/hiring_and_retaining_staff_in_the_hospitality_industry_250x210.jpg)
Hiring and Retaining staff in the Hospitality Industry
Learn Business English terminology for effective staff management, contributing to exceptional guest experiences.
![Make your way to (somewhere) - Idioms and Phrases](/catalogue/img/make_your_way_to_somewhere_idioms_and_phrases._250x210.jpg)
Make your way to (somewhere) - Idioms and Phrases
Enhance your Business English fluency by incorporating travel and hospitality idioms into your communication repertoire.
![Hospitality Entrepreneurial Opportunities](/catalogue/img/hospitality_entrepreneurial_opportunities_250x210.jpg)
Hospitality Entrepreneurial Opportunities
Elevate your Business English capabilities while exploring entrepreneurial prospects in the hospitality domain, from concept to execution
![Exercise 10 - Hospitality](/catalogue/img/exercise_10_250x210.jpg)
Exercise 10 - Hospitality
Journey through an exercise encompassing Hotel Operations, strategic Hospitality Management, staff recruitment and retention, idioms and phrases, and entrepreneurial avenues within the expansive field of Hospitality.
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Contact us at +33 1 87 66 33 52
Contact us at +33 1 87 66 33 52